Joining max
- If I want to join max, does it matter how many employees I have?
- What details do I need to provide to join my employees up with max?
Contributions
- How secure is Employer Online?
- When are the SG contribution cut-off dates?
- What do I do if I know I'm going to miss the SG contribution cut-off date?
- What do I do if I don't pay enough super to my employees, or if I pay late?
- What records do I need to keep?
- How can my employees make after-tax contributions to their super?
- How do I arrange salary sacrifice with an employee?
- How do I let you know that I've made SG contributions to max on behalf of my employees?
Changing Circumstances
- How do I add a new employee to max or let you know that an employee has left the company?
- How can I transfer my employees' old super into their max account?
- How do I tell max that my employer name and ABN has changed?
- How do I change my Key Contact?
- How do I change an employee's details?
- How do employees change insurance cover in max?
Joining max
If I want to join max, does it matter how many employees I have?
- How do I add a new employee to max or let you know that an employee has left the company?
- How can I transfer my employees' old super into their max account?
- How do I tell max that my employer name and ABN has changed?
- How do I change my Key Contact?
- How do I change an employee's details?
- How do employees change insurance cover in max?
Joining max
If I want to join max, does it matter how many employees I have?
Of course not, the more the merrier! Just remember that every employee has a choice when it comes to which super fund they'd like to join. As their Employer, you also need to provide an ATO Standard Choice Form (and keep a record of this).
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What details do I need to provide to join my employees up with max?
In addition to the usual general business details, you'll also need to tell us:
- Key Contact details- nominate a Key contact person who will have access to your company's max account details and online account.
- Employee details- in addition to your employee's personal and contact details, you will need to provide details of their salary, work status, Tax File Number, and the date they joined your company.
You can make a headstart by downloading the max Super Employee Details Form.
It's not crucial that you provide this information at the time of signing up to max, but we'll be bugging you later if you don't.
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Contributions
How secure is Employer Online?
We love security. Firewalls, dedicated secure networks, intrusion detection systems... hell, we even have the same encryption standard as the US Government! Enough said.
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When are the SG contribution cut-off dates?
The SG contribution cut-off dates occur quarterly. Click here for the nitty gritty. If the cut-off date happens to fall on a weekend or public holiday, the cut-off date is the following working day.
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What do I do if I know I'm going to miss the SG contribution cut-off date?
The ATO doesn't extend SG contribution dates. Having said that, if you know you are going to miss the contribution due date, you can ask the Commissioner of Taxation in advance for an extension. This has to be done in writing, stating in detail why you need the extension. But remember, even if you request an extension, it doesn't necessarily mean you'll get one.
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What do I do if I don't pay enough super to my employees, or if I pay late?
If you don't dish out the right dosh, or fail to make a payment by the due date, you will have to pay a Superannuation Guarantee Charge to the ATO. The Superannuation Guarantee Charge is made up of three parts:
- SG shortfall amounts (which includes any choice liability)
- interest on that amount, and;
- an administration fee.
You will also need to complete a Superannuation guarantee charge statement – quarterly which can be downloaded from the ATO website at www.ato.gov.au And the Superannuation Guarantee Charge (including any SG shortfall) is not tax deductible!
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What records do I need to keep?
- SG contribution records (this includes all info which shows how you've calculated super amounts for each employee)
- Records that may affect your liability.
- If you had to pay the Superannuation Guarantee Charge because you failed to meet the contribution cut-off date or you didn't pay enough super to your employees, then you will need to keep details of how you calculated the amounts shown in your Superannuation guarantee charge statement – quarterly.
Important:
- It's all fine, fine, fine – Unfortunately if you fail to keep records you could face a financial penalty from the ATO.
- More records? If you have to pay superannuation under an award, there may be more records to keep. Best to check out your company's relevant award and/or regulations from the ATO or phone 13 10 20.
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How can my employees make after-tax contributions to their super?
An after-tax contribution is also called a 'personal contribution' or 'non-concessional' contribution. Members can make personal contributions directly to max via EFT, cheque or direct debit. This might be a one-off payment, or they might want to set up a regular savings plan (for example, monthly contributions).
Members who earn less than $58,000 a year might also want to consider taking advantage of the Government Co-Contribution.
- More info about making personal contributions
- Download a max Super Voluntary Contribution form for your Employees
- More info about the Government's Co-Contribution
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How do I arrange salary sacrifice with an employee?
Salary sacrifice is an arrangement between you and your employee. As an employer, make sure you do the following so that the tax man can give you the tick of approval:
- arrange the salary sacrifice details before your employee is entitled to payment
- clearly document all the terms of the salary sacrifice arrangement (eg. all details of remuneration and the salary sacrifice)
- include the amount with the next SG contribution you make
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How do I let you know that I've made SG contributions to max on behalf of my employees?
- The online way Login to your secure online account to submit contribution details each time you make a payment.
- The paper way Complete the max Super Employer Contribution Advice Form for each payment. Just fill in the details of the contributions for each employee and fax or post it to max – well make a record of the information in your online account.
- Your way Email us your contribution details in any PDF or standard MS office format (Excel, Word, CSV), or you can fax or post us your payroll report.
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Making changes
How do I add a new employee to max or let you know that an employee has left the company?
In your online account or just give the max Team a call and we'll sort it out.
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How can I transfer my employees' old super into their max account?
There are two ways you can do this:- 1. Ask your employees to complete a max Super Rollover form. All they have to do is fill in their details and return the form to us by fax or post.
- 2. Complete a max Super Bulk Transfer Form (and get each employee to sign it). This form lets you arrange with your employees to roll their old super from your previous fund to max. This form is handy to use if you're in the process of joining up several employees to max at the one time. One form, too easy.
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How do I tell max that my employer name and ABN has changed?
Just tell us in writing about the change of name and/or ABN, along with some evidence (don't worry, we don't take fingerprints). If you've got any queries, just give us a buzz on 1300 883 629 between 8:30 am and 5:00pm (AEST), Monday to Friday.
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How do I change my Key Contact?
You can change your Key contact at any time in your online account, or give us a call on 1300 883 629 between 8:30 am and 5:00pm (AEST), Monday to Friday and we'll make the change for you.
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How do I change an employee's details?
The good news is your employees can change their personal details in their own, secure online account. Just remind them to jump online to do this.
Members can also change their personal details by filling in the max Super Update My Details Form
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How do employees change insurance cover in max?
Employees can change their insurance cover by completing the max Super Insurance Application Form & Personal Health Statement. Before making any changes, it's important that an employee reads the max Super Employee guide Product Disclosure Statement (PDS) .
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